Contact information

Contact Information

Last updated: 7 August 2026

For questions about products, orders, shipping, returns or your customer account, the easiest way to reach us is by email or through the contact form in our store.

Dremis
Owner: Andrej Morozov
Oberstrasse 14c
20144 Hamburg
Germany
Email: contact@dremis.store

We normally process enquiries on business days and aim to respond promptly. No specific response time is guaranteed.

For time-sensitive declarations, such as a withdrawal, the relevant factor is whether your declaration was sent in time or submitted through the legally required online function, not when we reply.